
FAQs
Shipping
We offer express shipping Australia-wide, with free express shipping on all orders over $200 AUD. Most of our customers reach this threshold with two items.
If your order is under $200 AUD, you can choose between $10 standard shipping or $15 express shipping.
All orders are carefully packed within 1 to 2 business days and sent with tracked shipping. Once your parcel is on its way, you’ll receive tracking details via email.
For our international customers, we offer free express shipping on orders over $350 AUD. Orders below this amount are charged a flat express rate of $30 AUD. Delivery times vary by location but typically arrive within 3 to 7 business days.
Returns & Exchanges
We accept returns within 14 days of delivery, provided the swimwear is unworn, with tags and hygiene stickers intact.
For full-priced items, you may choose between a full refund or an exchange. Sale items are eligible for store credit only.
Please note, a $10 AUD processing fee applies to all returns and exchanges. Return shipping costs are the responsibility of the customer.
Once we receive your return, please allow up to 3 business days for processing.
Sizing & Fit
Our swimwear is designed to fit true to size, with adjustable elements for a more personalised feel.
If you’re between sizes or prefer a bit more comfort, we recommend sizing up. Each piece is made to move with you, comfortably, confidently, and always on your terms.
If you're unsure, reach out to us via email Info@safiyaswim.com or Instagram @safiyaswimwear, we’re always here to help you find your best fit.
Coverage
All of our swimsuits offer medium coverage, designed to strike the perfect balance between comfort and confidence.
Typically featuring a medium-to-high leg cut, each piece provides thoughtful bum coverage that’s flattering without being too revealing. If you prefer a cheekier look, our fabric is flexible enough to scrunch and adjust, giving you the option to customise your fit.
At the same time, the firm, high-quality fabric ensures the swimsuit holds its shape and provides secure, comfortable coverage that doesn’t dig in or shift throughout the day.
Support for Fuller Busts
Our Valencia and Celine styles are favourites for fuller busts, designed to comfortably support up to an E-cup.
Both feature removable padding so you can choose your preferred level of lift and shape. If you want extra lift and coverage, simply keep the padding in; if you prefer a more natural feel, removing the pads still offers excellent support thanks to our double-lined, premium fabric.
This fabric is thick and structured enough to provide a flattering, secure fit without compromising comfort.
Contact Us
If you have any questions about sizing, your order, or anything else, we’re here to help!
You can email us anytime at Info@safiyaswim.com, and we aim to respond within 24 hours during our business hours, Monday to Friday, from 8 a.m. to 5 p.m.
If your inquiry is urgent, please include “URGENT” in the subject line so we can prioritise your email.
For quick questions or styling advice, feel free to send us a DM on Instagram @safiyaswimwear.
Payments
We accept all major credit and debit cards including Visa, MasterCard, American Express, and Discover.
For added flexibility, we also offer Afterpay, allowing you to split your purchase into four interest-free payments. All payments are securely processed through Shopify’s trusted payment gateway to ensure your information is safe.
Additionally, we support Apple Pay and Google Pay for fast, convenient checkout on compatible devices.
Get in Touch
We're Here to Help
We love hearing about your Safiya Swim experience and are always here to answer any questions you may have. To make things easier, we’ve created a helpful FAQ page, with answers to everything from general info to fit-specific guidance.
Whether you’re looking for the right size or just need a little extra support, our customer care team is here to help you find your perfect fit and feel confident in every piece, please contact us at Info@safiyaswim.com